Shipping policy

Thank you for choosing MENSLY for your style needs! We are dedicated to delivering your order with speed, reliability, and care. Please review our shipping policy below to ensure a smooth shopping experience.

Shipping Methods and Timeframe

  • Standard Shipping:
    Free Delivery – Your order will typically arrive within 5–7 business days, depending on your location.

  • Express Shipping:
    Available for an additional fee of ₹120. Enjoy expedited delivery with an estimated arrival of 1–3 business days.

Cash on Delivery (COD)

  • Convenience:
    We offer Cash on Delivery for all eligible orders.

  • COD Surcharge:
    A nominal surcharge of ₹50 will be applied to COD orders to cover additional handling and processing costs.

Order Processing and Fulfillment

  • Quick Dispatch:
    We aim to process and dispatch your order as quickly as possible.

  • Processing Time:
    Orders are usually shipped within 1 business day after purchase.

  • Weekends & Holidays:
    Orders placed on weekends or public holidays may be processed on the next business day, which could result in a slight delay.

Tracking and Order Status

  • Tracking Number:
    Once your order is shipped, you will receive a tracking number via email.

  • Track Your Order:
    You can monitor your shipment’s progress using the tracking number on the MENSLY website or the shipping carrier’s official site.

International Shipping

  • Domestic Only:
    At this time, MENSLY only ships within India. We do not offer international shipping. We apologize for any inconvenience.

Delivery Address and Responsibility

  • Address Accuracy:
    Please ensure your shipping address is accurate and complete at checkout.

  • Customer Responsibility:
    We are not responsible for delays or issues resulting from incorrect or incomplete address details provided by the customer.

  • Address Errors:
    If an address error is discovered, additional charges may apply for reshipment or order modifications.

Delays and Force Majeure

  • Unforeseen Delays:
    While we strive to deliver within the estimated timeframes, unforeseen circumstances such as natural disasters, extreme weather, political unrest, or carrier disruptions may cause delays. Your understanding is appreciated in such situations.

Customer Support

For questions or assistance with your order, feel free to reach out to us:

  • 📧 Email: support@mensly.in

  • 📞 Phone: +91 6392254270

  • 🕒 Hours: Monday to Friday, 10 AM – 5 PM

Note:
This shipping policy is subject to change without prior notice. For the most current information, please refer to the MENSLY website or contact our support team.

Last Updated: June 29, 2025